How to update firmware on Samsung Televisions See below for links to the firmware pages for most brands of televisions. Many times a firmware/software update will fix the TV and clear the Black Screen Issue. The present firmware may have an issue and need to be updated. Go into MENU and find FACTORY RESET – You will lose any picture settings you may have saved.ġ0. Factory reset the TV to resolve the issue. Unplugging the TV will reset the television and clear any temporary issues.ĩ. Unplug the TV for 5 minutes to attempt a reset. High Speed HDMI 2.0 Cable – Use New Cable To Rule Out IssuesĨ. Replace the HDMI cable as it may have a short or other defect which causes the black screen issue. Hidden fault within HDMI cable – Replace with new cable.

The component you are using may have a temporary fault and needs to be reset.ħ. Blu-Ray/CABLE BOX) you are using OFF and then back ON. Blu-Ray/CABLE BOX) may be causing the black screen issue.Ħ. Connect a different component to the TV or the same component to a another TV. HDMI ports – Switch ports if TV screen goes blackĥ. Unplug the HDMI from one input, and plug into a different input to test if port is bad. Use a different HDMI port for the component you are using. Store mode or demo mode is a factory setting to be used for a display or demo.Ĥ. Check that STORE MODE/DEMO MODE is not turned ON. Sleep timer can sometimes be pressed on the remote and will turn OFF the TV.ģ. Was SLEEP TIMER mistakenly turned ON? – Turn OFF. Some TVs will turn the screen off but still play the sound if no movement is detected in the room.Ģ. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF.

NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem.

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